Rathod Sons Retail Store Terms and Conditions

These terms and conditions govern the sale of products by Rathod Sons to you, the customer. By ordering any of our products, you agree to be bound by these terms and conditions.

Product Information

At Rathod Sons, we are committed to providing accurate and reliable product information on our store. Every effort is made to ensure that all details, descriptions, and prices of products featured on the website are precise and up-to-date. We take great care in presenting a comprehensive and transparent view of our product offerings. However, it is important to acknowledge that, despite our meticulous efforts, errors may occasionally occur. In the event that we identify an error in the price of any goods that you have ordered, we will take prompt action to rectify the situation. This includes notifying you as soon as possible about the error and providing you with the option to either reconfirm your order at the correct price or cancel it. We value transparency and integrity in our business practices, and this commitment extends to ensuring that our customers have the most accurate and reliable information. The option to reconfirm or cancel your order in the case of a pricing error is our way of addressing any inconvenience caused and offering you the flexibility to make an informed decision. Rest assured that our goal is to provide you with a positive and hassle-free shopping experience. If you have any concerns or questions regarding product information, prices, or any other aspect of your order, our customer service team is available to assist you and provide the necessary clarification. Your satisfaction is our priority, and we appreciate your understanding in these matters.

Purchase

When you purchase with Rathod Sons, you warrant that all the information provided is accurate and complete. This includes personal details, contact information, and any other information required for the purchase fulfillment process.

Prices and Payment

At Rathod Sons, we are committed to transparency and accuracy in our pricing. Here's a detailed explanation of our policies in this regard:

Inclusive of GST: All prices listed on our website are inclusive of Goods and Services Tax (GST) where applicable, at the current rates set by relevant tax authorities. This inclusion ensures that the total amount you see during the ordering process accurately reflects the final cost of the products.
Accuracy of Prices: We take great care to ensure that the prices listed on our website are correct at the time of entering the information onto the system. This commitment extends to the accuracy of pricing information for all products available for purchase.
Total Cost of the Order : The total cost of your order comprises the price of the products you have selected for purchase. Additionally, other factors that may contribute to the total cost, such as taxes, will be clearly communicated during the billing process. This transparency allows you to have a comprehensive understanding of the overall cost before finalizing your purchase.
Payment: We offer various payment methods to facilitate a convenient and secure transaction process. Accepted payment methods will be clearly communicated in our store, and you can choose the method that best suits your preferences.

Our goal is to provide you with a straightforward and transparent shopping experience. If you have any questions or concerns regarding prices, payments, or any other aspect of your order, our sales team is readily available to assist you. We value your trust and aim to make your shopping experience with Rathod Sons seamless and enjoyable.

Delivery

Rathod Sons will deliver the goods in accordance with the delivery option selected by you during the purchase process. Any delivery timescales quoted to you are indicative only. We do not accept any liability for delayed delivery caused by any third party.

Disclaimer of Warranties

At Rathod Sons, we want our customers to have a clear understanding of the limitations and expectations associated with our products and services. This "Disclaimer of Warranties" outlines important points that customers should be aware of:

As-Is Basis: All products and services are provided on an "as-is" and "as-available" basis. Rathod Sons makes no representations or warranties regarding the accuracy, completeness, or reliability of any information, materials, or services.
Use at Your Own Risk: The use of our products and services is at the customer's own risk. Rathod Sons shall not be held liable for any damages, losses, or harm resulting from the use of, or inability to use, our products or services.
No Warranty of Uninterrupted Service: Rathod Sons does not warrant that our products, or services will be uninterrupted, error-free, or free of harmful components. We do not guarantee the correction of defects in our store will meet your specific requirements.
Product Variations: Product images and descriptions on the website are for illustrative purposes. Actual products may vary, and Rathod Sons does not guarantee that the product may not exactly match what is shown on the website.
Limitation of Liability: To the extent permitted by law, Rathod Sons shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our products or services.

Return Policy

You have the right to return your order within a specified period unless the order is for personalized or other bespoke items. Returned items must be in their original packaging, unused, and in the same condition that you received them.

Product Warranty

At Rathod Sons, we stand behind the quality of our products. Our product warranty is designed to provide you with confidence in your purchase, assuring you that the products you choose are free from defects in materials and workmanship under normal use. Here are the key details of our product warranty:

Selective Products: The warranty applies to selective products, as specified by Rathod Sons. It is essential to review the product details and documentation to determine whether a specific item is covered by the warranty.
Defects in Materials and Workmanship: The warranty covers products that suffer from defects in both materials and workmanship. This includes issues that arise from the manufacturing process or the materials used in the construction of the product.
Normal Use: The warranty is applicable under normal use conditions. This means that the product is expected to function as intended under typical usage scenarios. Misuse, abuse, or failure to follow the provided instructions may void the warranty.
Specified Period: The warranty is valid for a specified period from the date of purchase. The duration of the warranty varies depending on the product and is explicitly stated in the warranty documentation. It is important to retain proof of purchase to validate the warranty period.
Claim Process: If you believe that a product covered by our warranty is experiencing issues due to defects in materials or workmanship, we encourage you to contact us. We will guide you through the warranty claim process, which may involve providing information, submitting proof of purchase, and following specific instructions for return or repair.

Our commitment to a product warranty reflects our dedication to delivering high-quality goods. We aim to resolve any issues promptly and ensure your satisfaction with our products. Please review the warranty documentation accompanying your purchase for specific details and contact our customer service team with any questions or concerns.

Liability

Rathod Sons shall not be liable for any indirect, special or consequential damages, loss of profit, interruption of business, or for any loss of data, profit, revenue, business or reputation..

Changes to Terms and Conditions .

We reserve the right to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Rathod Sons operates and any disputes will be decided only by the courts of that jurisdiction.

Contact Information

For Rathod Sons, clear communication and customer satisfaction are of utmost importance. If you have any questions, concerns, or queries regarding these terms and conditions or any other aspect of our service, we encourage you to reach out to us. Here are the details on how you can contact us:

Communication Channels: You can contact us through various communication channels. This may include email, phone, or an online contact form. The specific contact information, such as email addresses or phone numbers, will be provided on our official website or other official communication channels.
Query Handling: Our customer service team is dedicated to addressing your queries and concerns promptly. Whether you have questions about product information, order status, warranty claims, or any other matter, our team is here to assist you.
Working Hours: Please note any specific working hours or availability mentioned for our customer service. This information ensures that you contact us during the times when our team is available to provide support.
Alternate Contact Methods: Depending on the urgency or nature of your inquiry, we may provide alternative contact methods. For example, if you require immediate assistance, a phone number may be provided for quicker response.
Response Time: We strive to respond to all inquiries in a timely manner. The expected response time may vary based on the nature of the inquiry, but we aim to address all queries promptly and efficiently.

Our commitment to customer service is a key aspect of our business philosophy. We value your feedback and aim to make your experience with Rathod Sons positive and enjoyable. Don't hesitate to contact us with any questions or concerns – “your satisfaction is our priority’’ You can find the specific contact details on our official website or other official communication channels.

Miscellaneous

In the event that any provision of these terms and conditions is found to be illegal, invalid or unenforceable, the remainder of the terms and conditions will remain in full force and effect.